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Where to find update?

Support area for iDumpPod2iTunes

Where to find update?

Postby alissaspring on Wed Sep 30, 2009 1:05 am

Hi, I have the same problem as the previous post. The program has worked on my PC with previous ipods but not my new one, which is a 120 gig version 2.0.1 formatted for PC. It is set for manual/disc use. I have the newest version of itunes which sounds like it might have been causing some problems? Also, my .NET version is 3.5 . One weird thing is that I don't think that "find your ipod" tool worked, but it closed the window automatically and so I am not sure. Help please!! :?
alissaspring
 
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Re: Where to find update?

Postby fitzsic on Thu Oct 01, 2009 5:53 pm

Please send me your invoce (send to esupport@escsoft.com) and I will send you an update link to the latest version.
Please also let me know your iPod model (Nano, Video, Classic, iPhon etc), version of iTunes (Help->about) and also version of Windows.
fitzsic
Site Admin
 
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Re: Where to find update?

Postby alissaspring on Sun Oct 04, 2009 4:32 pm

windows xp
itunes 9.0.1.8
ipod classic
emailed the invoice.
thanks for you help!!
alissaspring
 
Posts: 3
Joined: Wed Sep 30, 2009 12:32 am

Re: Where to find update?

Postby fitzsic on Wed Oct 07, 2009 6:25 am

I have not yet received the information. Can you send your order number and on the email subject line, enter the product name iDumpPod2iTunes.
fitzsic
Site Admin
 
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Re: Where to find update?

Postby alissaspring on Fri Oct 09, 2009 3:48 pm

Okay, I'm sending it again now. Thanks for your help.
alissaspring
 
Posts: 3
Joined: Wed Sep 30, 2009 12:32 am

Re: Where to find update?

Postby zb351 on Tue Oct 27, 2009 12:08 am

im also having this problem but i cant find my invoice, anyway of updating the program?
zb351
 
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Joined: Sun Sep 20, 2009 11:41 pm
Highscores: 2

Re: Where to find update?

Postby fitzsic on Sun Nov 08, 2009 9:58 am

if you do not have your invoice you need to email me the following to esupport@escsoft.com

1. full name
2. address
3. where you purchased the software (paypal, esellerate or Regnow)
4. year if you can remember.

Make sure subject line of email contains the product name like: iDump, iDumpPro, iDumpPod2iTunes etc.
fitzsic
Site Admin
 
Posts: 93
Joined: Sun Mar 01, 2009 12:51 pm


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